Privacy Policy

Last Updated: December 19, 2025

At Sora2s, accessible from sora2s.app, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Sora2s and how we use it.

1. Information We Collect

1.1. Uploaded Media (The "Transient" Data)

To provide our watermark removal and editing services, you must upload image or video files to our servers.

  • Storage Policy: We value your intellectual property. Files uploaded for processing are stored temporarily on our secure servers solely for the time required to process and download the output.
  • Auto-Deletion: All source files and processed outputs are automatically and permanently deleted from our systems after 7 days. We do not archive, view, or share your uploaded content.

1.2. Personal Information

When you register for an account or contact us, we may ask for your:

  • Email address (for account management)
  • Name (optional)
  • Payment Information: We do not store your credit card details. All transactions are processed securely by our third-party payment processor (Stripe)

1.3. Log Files

Like many other websites, Sora2s uses log files. These files log visitors when they visit websites. The information collected includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, and referring/exit pages. This is standard for analytics and security purposes.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Process the media files as requested by you (Functional necessity)
  • Detect and prevent fraud or abuse of our system
  • Improve our AI: We do not use your uploaded personal media to train our public AI models without your explicit consent

3. Cookies and Web Beacons

Sora2s uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

4. Third-Party Privacy Policies

Sora2s's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party servers for more detailed information:

  • Google Analytics: For traffic analysis
  • Cloudflare: For security and content delivery (Privacy Policy)
  • Stripe: For payment processing (Privacy Policy)

5. GDPR Data Protection Rights (For European Users)

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access: You have the right to request copies of your personal data
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate
  • The right to erasure: You have the right to request that we erase your personal data (e.g., delete your account)

6. Children's Information

Another part of our priority is adding protection for children while using the internet. Sora2s does not knowingly collect any Personal Identifiable Information from children under the age of 13.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. These changes are effective immediately, after they are posted on this page.

8. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at:

Email: support@sora2s.app